Snow Valley Heights (Centrally Heated)

Good experience’’’. I had a pleasant stay at hotel valley heights with my family. The hotel is nice and clean and very well manged. The check-in process was smooth, and the staff was friendly and accommodating. Welcome drinks were provided on arrival which is good and refreshing. My room was clean and comfortable, same as the washrooms. The housekeeping staff did a good job. The ambiance of the restaurant was lovely, and the service was attentive and courteous. The food quality was good with good veg and non-veg options. We tried Some dishes from buffet which were excellent too. The breakfast options were extremely good and we enjoyed a lot. We appreciate all your efforts in making my stay enjoyable. I look forward to visiting your hotel again.

Pathetic service by the hotel staff. Horrible experience and waste of money staying at this hotel Despite booking a premium room with balcony, we came across - 1. Empty body wash and handwash bottles 2. Room service is absolutely pathetic, they have no concern about your well being or being hospitable, after 10.30pm they'll not even provide you a biscuit or bread butter despite knowing there's no food delivery options nearby 3. Extremely Poor wifi connectivity 4. Mentioned bonfire is included, we waited for 2hrs but the staff did not light it stating there are no guests. However, many guests came to the terrace and left due to cold. 5. The room heavily smelled of cigarettes when we checked-in 6. Food is not allowed on the terrace, which is pretty much non-functional except the seating area. 7. Low privacy in the rooms 8. Room with balcony has partial view only, rest of it is blocked by the adjacent building 9. Cramped parking space Overall this hotel is very poor in terms of hospitality, staff is just doing enough to cover for their job , they're not concerned about anything else. For this budget, you can find much better properties in Shimla, don't waste your money here.

My stay at Snow Valley Heights, Shimla was truly an unforgettable experience! From the moment we arrived, we were greeted with warm hospitality and impeccable service, making us feel at home instantly. The hotel is beautifully nestled in the hills, offering breathtaking panoramic views of Shimla's scenic beauty. The rooms were spacious, well-maintained, and elegantly designed, providing the perfect blend of comfort and luxury. The large windows allowed us to wake up to stunning sunrise views, and the cozy ambiance made our stay even more special. The cleanliness and hygiene standards were top-notch, and all necessary amenities were well provided. One of the highlights of our stay was the outstanding service. The staff was extremely courteous, always attentive, and went above and beyond to ensure we had everything we needed. Whether it was arranging transportation, recommending local attractions, or catering to special requests, their professionalism and friendly nature truly stood out. The in-house restaurant offered a delightful dining experience with a variety of delicious dishes. The food was freshly prepared, and the flavors were simply amazing! We particularly enjoyed the local Himachali cuisine, which was a must-try. The breakfast spread was lavish, providing the perfect start to our day.

My stay at this hotel was truly unforgettable. The food was absolutely delicious, and the service was prompt and so welcoming. The property itself was stunning, with breathtaking views that made everything feel even more special. It was the perfect getaway, and I couldn’t have asked for a better experience. Highly recommend!’’’’

I went there in January 2025 with family and our stay was very leisurely. Top notch cleaning everywhere. Food was delicious. Staff of hotel was so polite and friendly. we all enjoyed our stay thoroughly. Excellent.