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Children Below 12 years
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Shimla

Sun, 05 Mar – Mon, 06 Mar (1 Night)  |  1 Room  |  1 Guest

The Cedar Grand Hotel & Spa

Cart Road ( Near Old Bus Stand ), Shimla , 171001  |  Show on map

Rs.7,258

REVIEWS

  • TRAVELGURU REVIEWS
  • VIEW HOTEL REVIEWS
  • VIEW ROOM REVIEWS
  • Overall Rating

    • 3.3 Average  

      (based on 14 reviews)


      71% of our customers
      recommend this hotel

  • AVERAGE GUEST RATING

    • Room Quality 3.4
    • Service Quality 3.1
    • Dining Quality 3.1
    • Cleanliness 3.1

MANISH from Shimla, India recommends this hotel Posted:  Room Quality: 4/5 Service Quality: 4/5 Dining Quality: 4/5 Cleanliness: 4/5

COMPLAINT...............DO NOT RELEASE...........I paid 10500 INR for 2 nights. Where as the actual room tarrif was only 2700 INR per night. I think, instead of booking thro' Travelguru, I should have directly reached Shimla and could have got the deal at quite low price. Also the bathroom was described tobe with 'Bathtub' whereas at the hotel it was not.

Niraj from Shimla, India recommends this hotel Posted:  Room Quality: 5/5 Service Quality: 4/5 Dining Quality: 4/5 Cleanliness: 5/5

Perfect!!!

Manjunath from Shimla, India recommends this hotel Posted:  Room Quality: 4/5 Service Quality: 4/5 Dining Quality: 4/5 Cleanliness: 4/5

We had a satisfactory stay here. I had no complaints with the management. Our room was equipped with all the basic amenities. Also the breakfast was of good quality. I would like to recommend this property.

Sidharth from Shimla, India recommends this hotel Posted:  Room Quality: 2/5 Service Quality: 3/5 Dining Quality: 2/5 Cleanliness: 1/5

This Hotel was big disappointment to me and my wife and we suffered mentally and physically during whole of stay there. The first thing which strikes you at Hotel is "DIRT". The Hotel is not at all clean and Hygienic. You can smell dirt at all times in your room. We have booked mini suite there, which was supposed to be the best room. We had series of surprises once we entered in the room. I am listing them point wise below: 1. They claim that they are four star hotel. However once you enter in the hotel you will realise that it is not even a single star hotel. I am not sure which agency has awarded them four stars. 2. Our room was not prepared even when we reached around 3 hrs late after the standard check in time. The room was smelling and i can feel Dust all around. The towels were in abysmal condition. 2. Next morning i thought to use the coffee maker and I was horrified to see that it was not cleaned that it was not cleaned since last guest used it. 3. Next comes the dinner part - I ordered for chicken tandoori and to my surprise i received the Tandoori which was completely raw and uncooked at few places. When I complained about the same to the manager than he replaced the same with another one which again was of same state. 3. The prices for room services are exorbitant and should not be paid for hotel of such standard 4. I can always see pile of clothes, unwashed utensils, old papers lying the alley. It gives me feeling that I am staying in some lodge. 5. Coming to the last point- The reality is that this Hotel is situated next to main bus stand and you can not sleep peacefully here given the noise of traffic in the road comes straight to your room.

Rahul from Shimla, India recommends this hotel Posted:  Room Quality: 3/5 Service Quality: 2/5 Dining Quality: 3/5 Cleanliness: 3/5

This property didn't meet my expectation. The management said that the A/C was supposed to work centrally but then it was not effective. Also the lift here was no working. Apart from these i don't think that there was any inconvenience, my room was decent. The room service were prompt, also the food was up to mark. Overall this is an average property.

Gaurav from Shimla, India recommends this hotel Posted:  Room Quality: 4/5 Service Quality: 5/5 Dining Quality: 4/5 Cleanliness: 4/5

Service throughout the hotel was excellent. The rooms were very clean with clean bed sheet and pillow. Food was fantastic in taste with different varieties. It is worth the money.

Sandeep from Shimla, India recommends this hotel Posted:  Room Quality: 4/5 Service Quality: 1/5 Dining Quality: 3/5 Cleanliness: 3/5

We are unhappy with the stay here as the service provided was terrible i must say. There was no warm welcome, the staff did not obey any of our requests. The house keeping was very poor, also we are not provided with the complimentary benefits of welcome drinks, fruits & bed tea/coffee . Even after several reminders nobody used to turn up. Otherwise the room was okay & food was fine.

Dr Satpal from Shimla, India recommends this hotel Posted:  Room Quality: 2/5 Service Quality: 1/5 Dining Quality: 1/5 Cleanliness: 2/5

It is not a grand property and not a worthy place to stay. Everything was below standard & we left the property after 1 night stay.

Gaurav from Shimla, India recommends this hotel Posted:  Room Quality: 4/5 Service Quality: 4/5 Dining Quality: 4/5 Cleanliness: 4/5

Our room was very well maintained. The room service were helpful. Also the food quality was good. This is an above average property for sure.

SANDEEP from Shimla, India recommends this hotel Posted:  Room Quality: 4/5 Service Quality: 4/5 Dining Quality: 4/5 Cleanliness: 3/5

I was not much impressed with the property but hospitality was impressive. People were very courteous and staff was well trained. Room was also decent and food was tasteful. Location was awesome and it was surrounded by the scenic beauties.

Surendra Singh from Shimla, India recommends this hotel Posted:  Room Quality: 3/5 Service Quality: 2/5 Dining Quality: 2/5 Cleanliness: 2/5

Not satisfactory

Vijay from Shimla, India recommends this hotel Posted:  Room Quality: 3/5 Service Quality: 2/5 Dining Quality: 3/5 Cleanliness: 3/5

Hotel Him Leela Regency (Shimla) : CHEATS _Rated as ***. I seriously doubt the criteria that decides on the rating. The many freebies offered with the package were simply not there : No pickup from railway station inspite of three calls I made to the hotel, no fruit basket, no evening cookies. Not as if I was dying for these, but it certainly left a very bad taste and a sense of betrayal. The staff had no clue as to the sightseeing options that are offered by Shimla. Overall worth avoiding,there are many better ones in Shimla at a comparative price

DR ABHAY from Shimla, India recommends this hotel Posted:  Room Quality: 4/5 Service Quality: 4/5 Dining Quality: 4/5 Cleanliness: 4/5

overall stay in this hotel was pleasent. staff was healpful and food was good.

Shailesh from Shimla, India recommends this hotel Posted:  Room Quality: 2/5 Service Quality: 3/5 Dining Quality: 2/5 Cleanliness: 1/5

OVERALL Convenient location, easily locatable. substandard rooms, unacceptable hygiene standards. FRONT OFFICE When I called for bus stop pick up as mentioned on web site I was told that I should take a porter from bus stop since it is very close. My room had no toilet paper, no coffee sachets & there was a dead cockroach on the floor. On my way out to dinner I requested reception to rectify these points , yet on my return I had to ask for toilet paper. I was told that since there was no demand they did not stock coffee sachets, when I insisted they sent me coffee powder in a bowl. The fruit basket contained a mango with no knife provided to cut it, it did not come in spite of asking for it. HOUSEKEEPING- The wall outside the room toilet had stains of some liquid which had spilt on it & the drip stains were still not washed, The bedside table has dust under thglass top, the telephone had stains on the dial. The toilet in the common area next to restaurant had no lockable fixture & the seat was filthy. The manager said he was aware of the situation. FOOD & BEVERAGE They could serve me hot milk with cereal but not COLD milk - the manager said there was no supply of milk in all of Simla that day

  • Overall Rating

    • 4.0
    • The Cedar Grand Hotel & Spa

      (based on 234 reviews)

  • TRAVELLER RATING

    • Terrible 8
    • Poor 14
    • Average 34
    • Very Good 85
    • Excellent 93
  • RATING SUMMARY

    • Location
      4.0
    • Sleep Quality
      4.0
    • Rooms
      4.0
    • Service
      4.0
    • Value
      4.0
    • Cleanliness
      4.0

Pleased with our stay... Pleased with our stay...

by jamkib on January 21, 2017

Great location, although a challenge for car or tour bus to go up hill to the entrance. Amazing views. Wide windows. Heater provided for the cool temperature. We were a group of 13 and they took care of us. Some problems with the elevator...stopped once, but they managed to help us once we rang the alarm bell. We had breakfast and dinner included. Both times good varieties, appetising and pleasing. On 30th of Jan 2016 they had special snacks and a performance by a singer and some fun times. All good. Easy check in. Polite at front desk and immediate attention given. Wifi not always reliable but expected. Some walking to the Mall Road but not that bad.

A Fantastic experience A Fantastic experience

by V_K-CHOUHAN on January 15, 2017

Hi, We stayed at The Cedar Grand Hotel for 3N with my family from 23/12 to 25/12. We all know Shimla as the preferred and the most popular hill retreat for families in holidays. Perfect location in Shimla. We enjoy first snow fall of Shimla 0n 25/12/16 morning. Hotel inaugurate newly construct dinning hall & disco same day. Thanks to invite us Staff were friendly and helpful. Hotel management extremely informative. The room was very spacious and cozy.A delightful stay at The Cedar Grand Hotel. The hotel looks exactly like the pics given here. Very tasty and variety of veg/non veg. food. would love to visit the resort again. One suggestion for hotel that pest control to be carried out in rooms in this off season. Came home feeling refreshed and well rested.

My first and last visit to the hotel My first and last visit to the hotel

by Keshant on December 28, 2016

Hotel is located pretty close to the main bus stand. It is about a 1 km uphill walk to Mall Road which takes about 15-20 mins. Rooms: Rooms were very good but a bit overpriced, They were clean and well maintained. The view from rooms was towards the valley and hence spectacular, Food: Food was average. It was not awesome and was not bad either. It was decently priced Service: The service was good. Sufficient staff was available in restaurant to cater to guests. What was disappointing: Breakfast: The choice in buffet breakfast was very limited. For instance, some sort of a live counter is something that is considered pretty obvious-but was not there. With regards to bread, only prepared bread jam was available. First time even, I got a poha without peanuts....etc... Hospitality was also missing with the entire staff. The front desk staff seldom smiled and people were very monotonous and robotic in the interaction. Overall, while the hotel has good rooms, because of the overall attitude of staff, the hotel may not be my choice of stay again.

Awsome Awsome

by vkm851 on December 22, 2016

We stayed overnight in this hotel which provides scinic beauty of Aravali Shima Hills from room......morning sunrise was worth enjoying sipping morning tea. Hotel location is good which has good parking place & it is near to lift which takes you to market. Restaurant gives very tasty vegetarian food and morning Breakfast spread was good. Hotel gives value for money facilities and staff very courteous.

Nice Rooms with very good view Nice Rooms with very good view

by vkm2011 on December 21, 2016

Rooms are very nice, although a bit costly. The view is also good from the rooms. Location is also good - Close to Mall road and bus stand Breakfast is also good with lots of options. Staff is also friendly.

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Demo Trip Most of the rooms (infact I guess all rooms) are valley facing. So you get good view from all rooms

by Keshant on December 28, 2016

Demo Trip ALL ROOMS HAVE EXCELLENT VIEWS...Ask if children are on your floor.children were very noisy during my stay..

by lynann_13 on December 16, 2016

Demo Trip 90% of the rooms in this 12-year old hotel offers a fantastic valley view. Make sure you ask for one.

by Matthew3Travel on December 4, 2016

Demo Trip Front facing rooms have good view

by Diane H on November 8, 2016

Demo Trip Family suits corner rooms front view..

by shaniruddh on November 7, 2016




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