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Children Below 12 years
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Shimla

Tue, 31 Jan – Wed, 01 Feb (1 Night)  |  1 Room  |  1 Guest

Whistling Pines Resort

Mashobra, Near Naldehra Golf Course, Shimla , 171007  |  Show on map

Save Rs. 1,059 Rs.3,998

Rs. 2,939

REVIEWS

  • TRAVELGURU REVIEWS
  • VIEW HOTEL REVIEWS
  • VIEW ROOM REVIEWS
  • Overall Rating

    • 3.3 Average  

      (based on 16 reviews)


      68% of our customers
      recommend this hotel

  • AVERAGE GUEST RATING

    • Room Quality 2.9
    • Service Quality 3.3
    • Dining Quality 3.0
    • Cleanliness 3.1

Bhupinder from Shimla, India recommends this hotel Posted:  Room Quality: 1/5 Service Quality: 1/5 Dining Quality: 1/5 Cleanliness: 1/5

When I went to check-in at the hotel, it was in the worst of its conditions. Me, being an outsider to Shimla, went in with the ratings and reviews provided on your site and trusting it, but the hotel was no where even close to what was mentioned on your site. The hotel room was filthy with dirty linens and carpets and stinky stuff. Besides it was full of insects, garbage on the floors, feathers were out of the bedding. To top all this the hotel staff was not at all cordial, when we checked for this, all they said was this is how we will find status of all the rooms. I called your customer representative from the hotel itself, and they said they would check as to what they can do. I did not even check-in at the hotel. Since, I went with my family, the only way out I could see was to leave the hotel and look for other option which was being looked up by your customer care representative. There onwards, I made several calls to your customer care hoping they would provide us with some solution. Apparently, your customer care representative believed the hotel guys and did not trust us. I already told the customer care representative about to cancel the booking or adjust the amount in some other hotel. Neither the amount was refunded nor adjusted. The customer care representative (Prashant/Vinayak) told that they will help us regarding this. But, no help came and we had to return back to Chandigarh. I expected that what has been shown on the website i will get the same since travelguru is quite trusted brand. But, travelguru could not help and had to return back since i was with females and children, could not compromise security in an unkonwn city at night. Kindly request you to look into the matter ASAP and refund my amount immediately, this is complete harassment for me.

Tejveer from Shimla, India recommends this hotel Posted:  Room Quality: 1/5 Service Quality: 1/5 Dining Quality: 1/5 Cleanliness: 1/5

When I went to check-in at the hotel, it was in the worst of its conditions. Me, being an outsider to Shimla, went in with the ratings and reviews provided on your site and trusting it, but the hotel was no where even close to what was mentioned on your site. The hotel room was filthy with dirty linens and carpets and stinky stuff. Besides it was full of insects, garbage on the floors, feathers were out of the bedding. To top all this the hotel staff was not at all cordial, when we checked for this, all they said was this is how we will find status of all the rooms. I called your customer representative from the hotel itself, and they said they would check as to what they can do. I did not even check-in at the hotel. Since, I went with my family, the only way out I could see was to leave the hotel and look for other option which was being looked up by your customer care representative. There onwards, I made several calls to your customer care hoping they would provide us with some solution. Apparently, your customer care representative believed the hotel guys and did not trust us. I already told the customer care representative about to cancel the booking or adjust the amount in some other hotel. Neither the amount was refunded nor adjusted. The customer care representative (Prashant/Vinayak) told that they will help us regarding this. But, no help came and we had to return back to Chandigarh. I expected that what has been shown on the website i will get the same since travelguru is quite trusted brand. But, travelguru could not help and had to return back since i was with females and children, could not compromise security in an unkonwn city at night. Kindly request you to look into the matter ASAP and refund my amount immediately, this is complete harassment for me.

Siva from Shimla, India recommends this hotel Posted:  Room Quality: 2/5 Service Quality: 2/5 Dining Quality: 2/5 Cleanliness: 3/5

Will not like to stay here again.

Tirender from Shimla, India recommends this hotel Posted:  Room Quality: 5/5 Service Quality: 5/5 Dining Quality: 3/5 Cleanliness: 5/5

* The hotel is located in one of the most scenic places. It is on a forty minutes drive from Shimla to Kufri. The location is beautiful. * The place is well kept and maintained even though it is not visited often. The reason may be that the hotel is forty minutes drive away from mainland shimla and it becomes quite difficult to manage your commute in the night since it's a remote location. It takes Rs. 500 to travel from hotel to Shimla mall road via cab. * The staff is polite and helpful and go out of the way to make sure you have a pleasant stay. The rooms were clean and spacious. Extremely comfortable. However, the food was atrociously expensive and not really up to the value asked for. * However, since the hotel is way out of the way from mainland Shimla and not visited often, I would recommend the place to only groups. Also, I think since you spend so much money commuting from hotel to Shimla, the prices of the hotel should be cheaper.

Binu Peter from Shimla, India recommends this hotel Posted:  Room Quality: 4/5 Service Quality: 4/5 Dining Quality: 4/5 Cleanliness: 4/5

We had a wonderful experience in this place. The location was just the way i needed it to be i.e away from the city. It was very calm & peaceful. The bonfire in the evening was an exciting event too. Apart from this the room service & the food served were fantastic as well. Definitely an above average property.

Mr. Rajnikant from Shimla, India recommends this hotel Posted:  Room Quality: 4/5 Service Quality: 5/5 Dining Quality: 2/5 Cleanliness: 4/5

Staff was excellent in their service always there is smile on their face. We had food in the hotel it was tasteless. Room was clean but the amenities were not of good quality for e.g. Soap was of cheap quality if you wash your hands the hands get dry. They had kept 1 rupee shampoo packets. The location was horrible it was too far from the main city.

RAJIV from Shimla, India recommends this hotel Posted:  Room Quality: 1/5 Service Quality: 4/5 Dining Quality: 4/5 Cleanliness: 4/5

Room was dirty there were dead flies lying on the floor no electricity, no hot/cold water etc. Staff did their work very well with full attention. The food was amazing in taste. The location was wonderful near the hotel. Overall the upkeep was pathetic.

Mr. deepak from Shimla, India recommends this hotel Posted:  Room Quality: 3/5 Service Quality: 2/5 Dining Quality: 3/5 Cleanliness: 3/5

The resort was fine but people were not so courteous. They do not assist the guests properly, service and housekeeping was extremely poor.

sameer from Shimla, India recommends this hotel Posted:  Room Quality: 5/5 Service Quality: 5/5 Dining Quality: 4/5 Cleanliness: 4/5

It was a massive property. The service and room quality was excellent. I also taken the food and it was awesome in taste. The only problem was the location as it was fer from the city. Otherwise it was a complete property recommendable for families in particular.

Rajiv from Shimla, India recommends this hotel Posted:  Room Quality: 2/5 Service Quality: 2/5 Dining Quality: 2/5 Cleanliness: 2/5

The only upside of this resort is an excellent views & ambiance. Rest the quality of the room and the food provided was absolutely below standard. There was a scope for improvement in all aspect in this property. Its not worth the price paid.

shabbir from Shimla, India recommends this hotel Posted:  Room Quality: 3/5 Service Quality: 4/5 Dining Quality: 4/5 Cleanliness: 3/5

The quality of the service and the food was good enough but the deluxe room was not upto the mark. Also its located around 15Kms away from the main city.

Mr Nishant from Shimla, India recommends this hotel Posted:  Room Quality: 1/5 Service Quality: 1/5 Dining Quality: 1/5 Cleanliness: 1/5

It was a worst experienc with this property. The carpet was very dirty & there was a spider webs in the room. Overall it was an unacceptable stay.

sanjiv from Shimla, India recommends this hotel Posted:  Room Quality: 3/5 Service Quality: 4/5 Dining Quality: 3/5 Cleanliness: 4/5

1.The room allotted as per the resort was super deluxe whereas the room was in the same corridor of Deluxe Rooms and had no difference. 2. Buffet Breakfast and Dinner was included but it was never served hot unless complained. There was less variety in Breakfast and Dinner. Hotel Management appears to be miserable. 3. There was no power backup in case of electricity failure. All the 3 nights the problem was faced. Even candle was not given automatically by the Hotel. 4.Behaviour and service of the Staff was however good. 5. should make atleast 50% refund of the money spent during our stay in this hotel as whatever shown / committed was not provided.

Sachin from Shimla, India recommends this hotel Posted:  Room Quality: 4/5 Service Quality: 3/5 Dining Quality: 4/5 Cleanliness: 4/5

A good hotel to stay, specially if you are planning to stay little away from Shimla (about 16 kms). Excellent location with scenic beauty, far from the seasonal rush in Shimla. Rooms were good. Food quality is good. Service is little slow but can be improved.

RAVINDRAN from Shimla, India recommends this hotel Posted:  Room Quality: 3/5 Service Quality: 5/5 Dining Quality: 5/5 Cleanliness: 2/5

First of all i thank to to give us a booing in the whistling pine resort at shimla. Really it is a budget based Hotel. We stayed at Deluxe room. The water scarcity is a main issue and Room Cleaning is very horrible. But the Staffs and foods are very good. They take more care in food to us. It is a economical hotel stay at the sametime we enjoyed club activities like billiards and table tennis.

Nayan from Shimla, India recommends this hotel Posted:  Room Quality: 4/5 Service Quality: 5/5 Dining Quality: 5/5 Cleanliness: 5/5

first of all my stay was in woodstock resort not in whistling pine resort .It was my first experience and it was not very good because there was huge chaos regarding booking of resort .Firstly Pine resort strongly refused me directly that there is no room available but later on when i informed regarding this then tried to convince mee that there is some problem in bathroom of pine resort althought when i called pine resort with some other reference they told me that there is availability but whole in whole it was realy very bad experience and lastly still its showing my stay in pine resorts....which is

  • Overall Rating

    • 3.0
    • Whistling Pines Resort

      (based on 181 reviews)

  • TRAVELLER RATING

    • Terrible 47
    • Poor 19
    • Average 14
    • Very Good 45
    • Excellent 56
  • RATING SUMMARY

    • Location
      4.0
    • Sleep Quality
      3.5
    • Rooms
      3.5
    • Service
      3.5
    • Value
      3.5
    • Cleanliness
      3.5

The worst resort ever The worst resort ever

by Abhijit M on December 23, 2016

This is the worst resort ever which has horrible staff and offers a terrible experience. The food is lousy. The resort is situated at a remote area of 20 kms away from the town inside a jungle. Pathetic service. Worst untidy rooms. Overall a nightmare to visit there again.

Average experience,Very Poor hospitality. Average experience,Very Poor hospitality.

by Vicky P on December 17, 2016

I stayed here from 10-Dec-16 to 13-Dec-16 as part of my vacation to Shimla. Good Points: 1) Located in a calm location 40 min drive away from crowded shimla. 2) Good view from room. 3) Soups provided for dinner were mind blowing for the chill weather. Area that needs serious attention: 1) Staff to have touch of hospitality from front end reception to kitchen to justify as a resort. During my stay i have witnessed they had ill treated 3-4 guests for xyz reason. I found only room boys to be courteous. 2) Drivers are not provided with Lunch and place to stay which most of the hotels do. As its a place with freezing temperature hotel has to think from humanitarian grounds too. 3) Room I stayed did not have floor mats/wooden floors nor heaters (which hotels in hill station should have). 4) WiFi should be accessible to all the rooms. Front end staff said its only available in reception area and unfortunately it wasn't working for all 3 days. 5) Needs serious improvement in breakfast provided. Complimentary doesn't mean you could provide tasteless food. Tea served was severely diluted, milk was added to water which should be other way around. 6) Carrom boards which is placed are in terrible condition. Recommend to have some recreational activities to justify self as a resort. Recommendation to prospect travelers: 1) Not suitable one who wants to do a walk around in town and enjoy the beauty of heritage walks. 2) Not recommended if you are expecting hospitality from this resort, current level of hospitality is just that of a mere lodge with restaurant attached.

very good very good

by ujwalkumar1984 on August 31, 2016

The stay was very nice and comfirtable. The rooms wass good and clean. the view fro the rooms is very good and beautiful. Staff iss helpful. Mr Surya wass a pleasant man to talk to and guided us to many sightseeing places. our package includid breakfass and dinner and it was upto the mark.

Amazing Amazing

by raja k on August 3, 2016

It was an amazing property with good hill view and grenery surrounding . The hotel staff are very friendly. The hotel is very clean. Its value for money. I had an amazing experience staying in that hotel.

Very Pathetic Hotel Very Pathetic Hotel

by RoadRunnerRavin on July 25, 2016

Believe me its very pathetic Hotel, book it at your own risk, Hotel owner (Mr Surya Kant and Krishan Kant) and staff are very rude, once you are there you are in a trap. Difficult to locate, rooms are very old and stinking similar to Government's Toilet.

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Demo Trip Chose good room in front

by singhtikkam20 on January 9, 2017

Demo Trip Not suitable one who wants to do a walk around in town and enjoy the beauty of heritage walks.

by Vicky P on December 16, 2016

Demo Trip Hotel not at all worth staying - if you are looking for a good holiday

by passmy01 on June 2, 2016

Demo Trip All the rooms have very good window view. There is no lift and very difficult for senior citizens

by SVRamakrishna on May 31, 2016

Demo Trip Choose rooms on the first floor or ground floor as there is no lift for old people

by priyankasj on May 23, 2016




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