- Room Only
Price for 1 Night
1 Room Left!
Mon, 13 Feb – Tue, 14 Feb (1 Night) | 1 Room | 1 Guest
(based on 9 reviews)
As the title goes by, the staff at the reception is so irritating, they used to talk in a tone as if we had landed there digging at their pockets. No welcome kit, no towel, torn and smelly rags are their to greet you. The geyser switch are controlled by the reception. U have to call them to get your hot water!! The restaurant have only the menu to show. U have the choice to choose...they have the answer..not available! Even after pre-booking and making full payment in advance, the rooms were not readied. Of course I have intimated the time of my arrival and yes I was even late at it. I found that my assigned room is given to some aother guest and I am compromised with other room. Over all experience is bad. Yes, the masala omelette in the complementary breakfast was good. Frustrated enough, I did not paid any tips!!
I have stayed here twice. First time in Oct,2011 I would have given it a better rating but this time in Oct,2016 I noticed some staff are changed. The behavior of the staff is the only thing I didn't like. We had to check out in the early morning for NJP Station and the front desk manager insisted on hiring 'their' car for the drop at the higher price. We rejected & arranged our own car. That driver later told me that the doorman took bribe from him in the morning. Also the restaurant staff ask for tip shamelessly without doing any extra mentionable service. However I still choose to stay here as this is near to the NJP station and the restaurant offers tasty food.
As per my Experience Hotel Swastik Regency Hotel is the best hotel in Siliguri with best service staffs and relationship management.Rooms are neat and clean.Room service are Great.Fell free to stay here.
we have stayed their for one night only while on our north sikkim tour,we entered very late around 12 in the night and left out at 8am,rooms are small but clean,ac work properly,it has no restaurant but located at the heart of the city and many restaurants are there.its just opposite Tenzing Norgey bus stand
This is a good place for a transit stay. Clean, accessible, and budget friendly, it's a fine stop for that overnight halt down from the hills to catch a train or flight back home. Its pretty basic, but clean, and everything works. The food is quite ok, too. A bit noisy, but putting on the AC takes care of that.
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