Hotel Exterior looks beautiful and warm. Bed is ultra comfortable and looks like a 4 star category. False ceilings are beautiful. Prime Location. Has Bar, where the staff is polite but not efficient ( Smoking inside the bar is allowed ). Restaurant is just a room with table and chairs and again Staff is polite but need training. I think they are short staffed. water offered is not bottle in the restaurant, Its a seal open, water filled in supply. Some rooms have Indian Toilets only. Toilets are clean. Door has card system, but my door was not worming so had to call the front desk to open every time. Complimentary Breakfast was cool, not buffet but per person three items like Poha, Upma or Bread Omelette. Overall a good hotel but needs the fine tuning. Looks like some had the money to build this hotel, but no experience in customer service.