First of all, I find it unbelievable anyone can write a good review of this hotel, or even that this hotel continues to be in business. I booked for 2 nights, stayed for only one night.
1. Location: In google maps, the location of this hotel is wrongly shown to be near the Gondola, IT IS NOT.! The location shown as Sun and Snow is actually the skating ring. Sun and Snow is actually located near Gulmarg market, 1.5 km away.
2. Water Supply: This property DOES NOT HAVE running water. Nether hot nor cold. No running water means no flushing toilet. No flushing toilet means someone has left something behind in the toilet bowl.
3. The hotel DOES NOT HAVE wifi. If you request for wifi, Imran will try to help by asking his friend or whoever to allow you to tether to his phone. That will work as long as this other guy's phone is on and he is nearby.
4. The property is in a horrible state of repair. Toilet seats fall of, wallpaper is peeling, TV cabling not securely connected, stove heaters may or may not work.
The hotel manager Imran does try his best. Unfortunately his employer seems to be a totally unethical business man. A hotel owner with any conscience would not accept paying guests in a property in this state.
During the one night I actually stayed at the hotel, since I had no choice, I could not sleep the entire night. The situation reminded me of the series "Locked Up Abroad". As soon as the sun rose, I walked to the Gondola area and managed to get a hotel FOR THE SAME PRICE, with all the normal creature comforts. In other words, a real normal hotel, not like the run down, unfit for occupation building pretending to be a hotel called Sun and Snow.
The Hotel is located near the market and closeby to the golf course. The hotel is reasonably priced and the food was fresh and nice.
The staff was helpful and service was good.
The Hotel is quite nearby to the main market and gondola also.
We just came back from a memorable tour of Kashmir, It was a great experience, we stayed for four nights in Gulmarg, at hotel SUN & SNOW, located right infront of the main market, & the first thing I am doing after this visit is to appreciate the service given by the staff of the hotel SUN & SNOW, The hotel itself is at a great location, the view of the meadows is beautiful, location is right in front of the main market, you do not have to walk more than 100 meters to buy anything of necessity, also more than ten budget restaurant serving local dishes both veg and non-veg are in the main market, highly recommended, one would never regret after staying at this hotel. The service is Excellent. The staff were always eager to help specially IMRAAN Bhai the manager of the hotel, he is a wonderful person, soft spoken and courteous, though in winters there is water problem in most of the hotels due to freezing of the water pipes, but Imraan Bhai made sure that hot water was available whenever needed. his service is really appreciate able, he solves most of travel issues within a blink, he solved our taxi problem of returning back to Srinagar. Due to bad weather and risking a missed flight, we decided to go back to Srinagar, but due to heavy snowfall & slippery road at 07:00 PM, no taxi driver was ready to go to Srinagar. But, on our single request IMRAAN Bhai made several calls to different taxi drivers and arranged a taxi for us, that too at a very reasonable price, I am highly thankful of him and will never in my life forget the great help he offered to me and made sure that my family would safely reach to Srinagar at night, he even told us that, due to bad weather and risky road condition if, by chance we were unable to reach to Tangmarg, we should come back to the hotel and he would not be charging anything for the stay. Thank you Imraan bhai for such a warm and professional service. Keep providing this warm hospitality to every guest and with Gods grace your business will increase many folds. We will definitely be staying in this hotel next time whenever we would be in GULMARG, such was the great amazing experience for us. Thank you once again Imraan bhai. Keep it up.
The room was amazing .. I loved it.. Plus you get a personal chef.. Kinda.. Plus a big room .. Tv .. And on top of that you have a big golf course in gulmarg which is just 200-300 mtra ahead .. And at a walking distance.. Which is super cheap .. Ans super amazing .. Really loved it!
This hotel is like it is straight out of the fairy tales. A look similar to a vintage cottage set atop a small hill. This is a beautiful cozy place to stay. Unlike the commercial hotels don't expect the luxuries of a star hotel , but what you will get is lovely staff that makes you feel at home, and warm rooms with just the perfect amount of facilities to make your stay easy and comfortable. We were a large group and probably the only thing we missed is the transport of the luggage up the hill which we did ourselves - rest was perfect.