We spent six days aboard Helen during the third week of July. The owner-operator was in touch with us daily by phone or in person to ensure all our needs were tended to by the on board personnel. Since he also has his own travel business, he was great at recommending points of interest and making arrangements for us to see them (i.e. the two-thousand-year-old Hindu temple 1,000 feet above Dal Lake with a panoramic view of the city, the three Mughal Gardens, different tours of the lake, the Old Town, the markets, the main mosque, the Gulmarg forest and ski resort, etc.) The breakfast and dinners included in our plan were tasty and we could indicate menu preferences beforehand. Overall, very good value for money.