We a group of 81 people checked-in to this hotel on 10th April night. We reached there after a day long road journey from Jammu to Srinagar. By the time we reached hotel, our rooms were ready and all of us were able to get in to their rooms with in 15 min. The overall stay for such a big group for 5 nights was very comfortable. Hotel staffs were very courteous, complaints and requests were addressed quickly. However it will be very good if they improve their English speaking skills. There were power cut in the morning, but generator was available. Only thing was we have to use the hot water very carefully since water heater won't work on generator power supply. Rooms were neat and got cleaned every day. The location of the hotel is very convenient. Dal lake Gate 1 is with-in a 5 min walk. Also there is a shopping area near by.If you want to go to Lalchowk then hire an auto.