I stayed here with a group of friends(3 women and 6 men) after a trek. The rooms were nice and comfortable to stay in. We usually hung out in 1 room and had fun with the group. The hotel staff called us a few hours after we checked in and informed us that we had to vacate 2 rooms out of 3 as they were already pre-booked. We vacated 2 rooms as a few of us had a flight the next day. However, to our surprise, we found no one occupying the vacated rooms the next day. the hotel was mostly vacant. We did not find any other guests. The staff were very unhelpful, rude and unaccomodating to any requests, whether food or local information. Due to this hostile behaviour of the staff, we did not feel safe as well in the hotel without the men in the group with us.
Stay here was not too shabby since we had an early morning flight to catch. Hotel is less than 5kms away from the airport and staff were kind enough to get us a taxi despite it being Indias Independence day and everything was closed for all in Kashmir.
They also got us a hearty lunch made fresh to order. Rooms were a good size and comfortable enough for the night with an ensuite bathroom. Their hot showers we great relief especially for those who have been trekking in the highlands for a week with no proper toilet and cleaning facilities.
Only gripe is the wifi can be a little iffy at times and only available at the lobby area.
We stayed three nights nice stay. Well understanding staff and Lathif ji. Spacious rooms, neat beds,neat toilet,hot water available. Tour operated good and food is good.near to airport five minute travel to airport.
It was a pleasure for me to choose star of Kashmir as a part of my stay... i had taken the entire package from them.. and i really do not have anything to complain.. just one word it was EXCELLENT..LATIF SIR IT WAS MY PLEASURE TO CHOOSE YOU.. THANK YOU FOR THE MEMORABLE TIMES...hotels, car, food everything was perfect..
We went there from Bangladesh. It is a very good hotel with excellent service. I recommend people to have a stay at this hotel. The staff was very supportive and made us very comfortable during our stay.