Booked this through make my trip. Speaking of the facilities, this is one of the best hotels, I have been to. On par with the Le Meredian and radisson in terms of ambiance, staff courtesy and food options. Don't miss the buffet; amazing spread, variety and tasty food. I would surely recommend the hotel to any traveler going to Srinagar. I am rating it 4*, one less than 5* due to an issue between hotel and me, courtesy our dear own Make my trip. But that doesn't stop me from complimenting the facilities of the hotel and most courteous house keeping and restaurant staff. Must stay if you are in Srinagar.