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1 Person in 1 Room
Room 1:
AdultsAbove 12 years
Children Below 12 years
  • Age(s) of Children
Room 1:
AdultsAbove 12 years
Children Below 12 years
  • Age of Children

Surat

Sun, 26 Feb – Mon, 27 Feb (1 Night)  |  1 Room  |  1 Guest

The Gateway Hotel Athwa Lines Surat

Ambika Niketan, Athwa Lines, Surat , 395007  |  Show on map

Highlights

Amenities

CHOOSE ROOM

Sun, 26 Feb - Mon, 27 Feb | 1 Room
Change Dates  
  • 1 Night
  • 1 Person in 1 Room
    Room 1:
    Adults (Above 12 years)
    Children (Below 12 years)
    • Age(s) of Children
    Room 1:
    Adults (Above 12 years)
    Children (Below 12 years)
    • Age of Children

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REVIEWS

  • Overall Rating

    • 4.4 Very Good  

      (based on 7 reviews)


      100% of our customers
      recommend this hotel

  • AVERAGE GUEST RATING

    • Room Quality 4.3
    • Service Quality 4.4
    • Dining Quality 4.6
    • Cleanliness 4.1

Vikas from Surat, India recommends this hotel Posted:  Room Quality: 3/5 Service Quality: 3/5 Dining Quality: 4/5 Cleanliness: 2/5

They should improve on there House keeping quality.

Sanjiv from Surat, India recommends this hotel Posted:  Room Quality: 5/5 Service Quality: 5/5 Dining Quality: 5/5 Cleanliness: 5/5

Just Perfect !!

Chapal from Surat, India recommends this hotel Posted:  Room Quality: 5/5 Service Quality: 5/5 Dining Quality: 5/5 Cleanliness: 5/5

Very much satisfactory. Two things could be included in the tariff breakfast and transfer to the railway station. It could be made optional during booking.

Ashwin from Surat, India recommends this hotel Posted:  Room Quality: 3/5 Service Quality: 4/5 Dining Quality: 4/5 Cleanliness: 3/5

The ambience of the rooms was excellent with good interiors. Staff at the hotel were kind and cooperative. Food too was up to mark and tasty. Cleanliness was maintained at the hotel and around its surrounding. The hotel is definitely recommended provided they improve in their cleanliness facility.

vivek from Surat, India recommends this hotel Posted:  Room Quality: 5/5 Service Quality: 5/5 Dining Quality: 5/5 Cleanliness: 5/5

Very friendly staff, perfect view from hotel rooms.

  • Overall Rating

    • 4.5
    • The Gateway Hotel Athwa Lines Surat

      (based on 724 reviews)

  • TRAVELLER RATING

    • Terrible 14
    • Poor 12
    • Average 71
    • Very Good 280
    • Excellent 347
  • RATING SUMMARY

    • Location
      4.5
    • Sleep Quality
      4.5
    • Rooms
      4.5
    • Service
      4.5
    • Value
      4.0
    • Cleanliness
      4.5

Dramatic Improvement Dramatic Improvement

by md1236 on February 17, 2017

I've been coming to this hotel in all its forms for nearly 15 years. It has dramatically improved. It's a great hotel - and the best for a work trip! The only thing that they can do better is service in the restaurant was above average, with room for improvement - but the hotel is wonderful!

Great hospitality by staff Great hospitality by staff

by Ami R on February 15, 2017

My husband and I stayed here for 2 weeks while in Surat for shopping and family trip. I have always been queasy about the bathroom situation in India and while this hotel is amazing, I have to admit that is stay was completely different from the other stays in India because of the clean bathroom amenities and cleanliness of the hotel. All of the staff are friendly and eager to serve and do not get enough credit for their hard work. I witnessed another guest screaming at someone at the front desk and it appeared as if he was a "local" as there is no rationality as to why anyone would rage like that, and the front desk staffed handled it with grace. The fitness center is clean and well rounded with an attendant who will also provide training. The breakfast buffet is diverse, and their morning chai was awesome! Security at this hotel also appears high, what with metal detectors and car checks upon entry--I felt safe in the hotel and leaving valuables in hotel, if needed. Plenty of mineral water in room for drinking. Great restaurants also for standard dinner with good ambience, as they have live music during dinner. All in all, I would recommend this hotel without hesitation and will likely stay here again during my future visits to Surat.

Good to Stay and have a business meet Good to Stay and have a business meet

by umangparikh2000 on February 15, 2017

I had visited the place on my Birthday when I was in Surat. Had a nice dinner and enjoyed every bit of the time here. The main attraction is the outside restaurant where one can enjoy a cup of coffee with calm breeze and no noise.

Most memorable stay Most memorable stay

by Mukund A on February 13, 2017

I stayed with my family from 6-2-17 to 12-2-17 for attending marriage of my niece. This was my second time stay in same hotel. Room, bathroom and corridors are extremely clean and fresh. Room service is absolutely lighting fast. Toiletries supply was excellent and of high quality. Air conditioning was very efficient and comfortable. Hot water shower was very soothing. Food is excellent and every time we ordered, we enjoyed it. Morning breakfast had wide variety to choose from. Staff is extremely cooperative. I personally thank whole staff from bottom of my heart for making our stay absolutely comfortable. I would like to convey my personal thanks to Pooja. I left my iPad in room after checkout. She coordinated with me to get it back.

The Gateway Hotel,  Best  Hotel in Surat The Gateway Hotel, Best Hotel in Surat

by 198pradeep on February 13, 2017

Visited this hotel to deliver a talk, this time left the city soon after the talk, thus did not stay here, but had an experience of staying during my last talk, when i had found room to be of modest size and spartan. It is proper full service hotel and undoubtedly, the best hotel in Surat. The professional touch and backing from a large hotel group is very much reflected in ambiance and service. Appearance and amenities are like a 5 star hotel though i am not sure whether it is officially classified as five star hotel or a four star hotel. As per the impressions carried from last visit, the rooms are of modest size and are very simple and do not have an ambiance and amenities of 5 star rating. My feeling was that since it is not branded as Taj Vivanta, it is officially not a five star property. The driveway and entrance were proper and the lobby was classy. The meeting room [Saffair ] was smallish, liked a large terrace with a good view of the city adjoining the meeting room. Used this open space to run through my thoughts in the mind in peace and solitude, before the talk. The audio visual facilities were ok. [it seemed they were sub contracted], food was ok. The hotel is a bit far off from highway [I came from Vadodra by road]

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Demo Trip Hotels facing the river are much more quiet

by md1236 on February 17, 2017

Demo Trip River Side View should be opted for.

by umangparikh2000 on February 14, 2017

Demo Trip Take river view room

by Abhi_Goyal on January 26, 2017

Demo Trip Take a room with river view on higher floor

by DilipKeshary on January 25, 2017

Demo Trip River side have a great view.

by mytrip531 on January 17, 2017

HOTEL AMENITIES

  • Outdoors

  • Swimming pool
  • Kids Pool
  • Services

  • Wedding services
  • Lounge
  • WIFI
  • Front desk
  • Business center
  • Concierge
  • LCD / Projector
  • Room service
  • Wake up service/Alarm clock
  • 24-Hour Front Desk
  • Laundry facilities
  • Parking
  • General

  • Conference Room
  • Newspaper
  • Media & Entertainment

  • Internet Access
  • Telephone
  • Food & Beverages

  • Coffee shop or cafe
  • Safety & Security

  • 24-Hour Security
  • Activities

  • Gym
  • Dining

  • Restaurant

HOTEL POLICIES

  • Cancellation/ prepayment

    Cancellation and prepayment policies vary according to room type. Please check what room conditions may apply when selecting your room above.

  • The primary guest must be at least 18 years of age to check into this hotel.
  • As per Government regulations, It is mandatory for all guests above 18 years of age to carry a valid photo identity card & address proof at the time of check-in. In case, check-in is denied by the hotel due to lack of required documents, you cannot claim for the refund & the booking will be considered as NO SHOW.
  • Unless mentioned, the tariff does not include charges for optional room services (such as telephone calls, room service, mini bar, snacks, laundry etc). In case, such additional charges are levied by the hotel, we shall not be held responsible for it.
  • In case suitable proof of identification is not presented at check in, the accommodation can be declined to guests posing as a couple. Travelguru.com will not be responsible for any check in declined by the hotel due to the aforesaid reason. ( and shall not be able to process any refund )
  • All hotels charge a compulsory Gala Dinner Supplement on Christmas and New Year's eve. Other special supplements may also be applicable during festival periods such as Dusshera, Diwali etc. Any such charge would have to be cleared directly at the hotel.
  • In case of an increase in the hotel tariff (for example, URS period in Ajmer or Lord Jagannath Rath Yatra in Puri) the customer is liable to pay the difference if the stay period falls during these dates.
  • Travelguru.com will not be responsible for any service issues at the hotel
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