A truly horrendous experience with this hotel. In the many years that I have had the opportunity to travel to various destinations in Europe, in Asia, and across the North American continent, I have had the pleasure of experiencing the hospitality of a range of different cultures and have benefited from the efforts of many-a-hotel staff. If I could rate the experience of staying at this hotel a zero, I would, but "terrible" is the lowest rating I can give. A summary of our experience: we were followed throughout the hotel by hotel staff members because they were suspicious that we had more than two occupants in the room. When we went to their restaurant (where we received mediocre food that was probably prepared warm but served cold, all after being seated an hour past our reservation time) the reception called the restaurant to find out how many people were seated at our table and what time we would be leaving the restaurant to head back to the room. When unlocking the bedroom door after eating dinner, we walked into a ringing phone with someone at the reception wanting to know at first how many bags we had (a false pretense) and then how many people were in the room. It seems one is not allowed to invite people to the room at Chunda Palace. A hotel staff member followed us through the halls, when we turned around because we heard someone walking behind us, they hid in the doorway in another room, for someone reason thinking that we couldn't see them though they were in plain sight. When we informed TravelGuru of the various problems we were having with the hotel in 4 phone calls to the agency, they were less than helpful. When our group informed them of how unsafe we felt being stalked through the corridors and their far from classy approach to any issue, TravelGuru along with the hotel staff sent us on the runaround. If you are reading this review, I suggest you chose a more customer-friendly agency than TravelGuru and definitely DO NOT stay at this hotel, you will regret it.