Our travel plan was to reach Udaipur early morning and so I mailed well in advance to hotel asking them to check possibility of early check-in. But when I called them at 9 AM they were not aware of any such request and told me to call again in one hour to check if any room is vacant. They were not ready to call me by themselves if any room is available. And when I reached hotel at 11:30 (check-in time is 11) even by that time they didn't had room ready. I had to wait 30 min to get the room. Later they allowed us late check-out but the damage was done. Also, during lunch in their roof top restaurant, the waiter served everything (from starter to main course) in one go making food cold. And he then disappeared that we had to wait 5 min and make multiple calls to him for water/salt etc. This is not good service. Apart from this, property is good and at nice location. The reception attendant during night was helpful and gave us required information properly.