Very poor service...wont recommend for families... Its ok only for solo travellers or group of friends... Only good thing were its low price and excellent location just opposite bus terminus and definitely 24 hours check in service. 24 hours hot water was available though which was one of very few plus points. Cleanliness was at its worst. Cobwebs in bathroom, spit marks on curtains, broken wall. Curtains looked as if those were not washed for ages.. One would vomit if he sees the spit marks and stains on cutains...We asked to replace the curtain, which they said they couldn't. So we had to remove the curtains... We asked for two blankets for a double bed which they refused to do. Then we asked for Travera or Innova for airport drop, but they provided Indica. We were 4 people with luggages, so it was impossible to travel in small car. We were lucky to get an Eeco outside at 4:30 am for airporr drop otherwise we would have missed our flight.. Overall you can't expect any satisfactory service from them.