Bad exp, can't be a 3 star hotel.
Sat, 21 Jul – Sun, 22 Jul (1 Night) | 1 Room | 1 Guest
C-21/3, Maldahiya, Varanasi - 221002 , Varanasi , 282001 | Show on map
Bad exp, can't be a 3 star hotel.
The location was disgusting. We ended up walking around 1km with our luggage. Otherwise stay was comfortable and all the facilities were well organized. The room quality and food provision was up to my expectation.
Our room was not so great in looking, the interiors were not appealing. The service provided by the staff was average. Even the food was decent in taste. Altogether this is an average property.
I booked for three person eventually we were only two who stayed in the hotel. I requested the management over there to refund the amount for one in any kind but they were rude and refused arrogantly. Otherwise it a fine property and I didn't have any issue with the room service or quality over there.
The stay was nice in this property. The room was decent with all the facilities. The service provided by the staff was good and the food was nice in taste. It is a nice property.
The Hotel is nice and clean. The service was also satisfactory. Room equipments matched its star rating, such as the Televsion, the toiletries and the paint. The feel is decent enough. Its a recommended stay for business class as it is located in the heart of the city. The management was kind enogh to provide changing and bath faciltity to my driver also. A bed alongside with its off duty staff for the guest staff, the same would be highly appreciable. Overall, its a value for money Hotel.
I had very nice experience in this hotel. Hotel staff was very nice and cooperative and the food given by them was also good. The thing which I didnt liked about the hotel was that the hotel was located in a congested area. But the best thing about this hotel is its cleanliness and its food offered it was delicious. I would like to recommend this hotel to my friends.
This hotel is one of those who pretend to be good but actually they are one of the worst.First they messed with my booking and refused to give me a room.The manager Mr.Saurav is one of the worst i have met in the industry , he is too rude and never gives out clear picture as to what is happening with the booking.The hotel staff is again racial and more favorable to foreign tourists. The room is just basic.I had to get the bedsheets changed as there were stains on it. The bathroom is old and needs renovation. Breakfast : Just basic things some Indian some continental.The baked beans were too sweet , potatoes were cold , coffee not good , well i would say most of the Indian dishes were cold and did not even taste good.Second day they shifted the breakfast to -1 level because they had some group in the lobby to serve and the breakfast was reduced to half the choices we had first day and again Indian dishes were cold like pur/sabji etc. I never ate at any other restaurant as the prices they are charging are well above a 5 star in the same area.Even the bar is expensive as compared to other hotels.There is a wine shop 5 minutes from the hotel.I asked for ice cubes and it came in such a dirty looking ice box.Wish i could add picture of it here. The whole attitude of the hotel is not good , the staff is not ready to help , only one bell boy to get the luggage so it takes long.Toilets are dirty and need renovation. I never used the swiming pool.You cannot slow down the a.c in the room either on or off and its too noisy. The price they are charging is very high if we compare to the service and quality of everything in the hotel. Would not recommend this hotel to anyone.
i strongly recommend to go for this hotel whoever visit Varanasi, excellently kept room and very good service. I was really impressed. Thanks Ajith
(based on 490 reviews)
Very good hotel, good amenities, allowed extended check out as our train was delayed. Nice buffet breakfast spread, you can skip lunch easily if you have late breakfast at this hotel which comes complementary with room stay. However no double bed, so had a bit problem sleeping with children in separate beds. Centrally located. Nice place.
1980s style hotel - all rooms laid out around a huge central atrium - reminded me of some Spanish hotels in the 1980s. Separate desks for Reception, Duty Manager, Travel Desk - and a few shops - dotted around the atrium. Rooms were clean but showing their age, bathroom functional, but old. Breakfast in a small restaurant in the atrium had a decent range of food (mainly Indian). Decent bar between the ground and first floors (half way up the staircase) which offered good food. All staff very friendly and helpful. Entrance way was being renovated, and some rooms were too - hopefully this will extend to the rest of the hotel.
HHI Varanasi was a real surprise for me . A magnificent hotel in the heart of Varanasi. The location needs special mention . The rooms are spacious and they have a lavish spread of breakfast. I will highly recommend the hotel for both Indian and foreign travellers.
The staff are very helpful and courteous. They make your stay a bit bearable but the hotel charges do not match the upkeep or the food served. Not very good food and lacks hygiene. The back rest of the beds hadn't been dusted for ages. Closer to Baba Vishuddhanand Ji's Ashram but far from the airport and from the ghats and Kashi Vishwanath Temple. Not a very Happy stay.
This was my 1st trip to Varanasi in this year. Hotel location is good, there was some renovation was going on but there is no problem to visitors due to this. Staff was very polite and supportive. I was there for one day for training purpose only, once I reached to hotel's banquet hall then come to know that projector was not because they didn't receive the request for the projector. After my request as its important for my training, the manager has arranged the projector within 30 min before my training started. Summary- Hotel is decent and service and staff are very co-operative.