Bad exp, can't be a 3 star hotel.
Fri, 29 Mar – Sat, 30 Mar (1 Night) | 1 Room | 1 Guest
Bad exp, can't be a 3 star hotel.
The location was disgusting. We ended up walking around 1km with our luggage. Otherwise stay was comfortable and all the facilities were well organized. The room quality and food provision was up to my expectation.
Our room was not so great in looking, the interiors were not appealing. The service provided by the staff was average. Even the food was decent in taste. Altogether this is an average property.
I booked for three person eventually we were only two who stayed in the hotel. I requested the management over there to refund the amount for one in any kind but they were rude and refused arrogantly. Otherwise it a fine property and I didn't have any issue with the room service or quality over there.
The stay was nice in this property. The room was decent with all the facilities. The service provided by the staff was good and the food was nice in taste. It is a nice property.
The Hotel is nice and clean. The service was also satisfactory. Room equipments matched its star rating, such as the Televsion, the toiletries and the paint. The feel is decent enough. Its a recommended stay for business class as it is located in the heart of the city. The management was kind enogh to provide changing and bath faciltity to my driver also. A bed alongside with its off duty staff for the guest staff, the same would be highly appreciable. Overall, its a value for money Hotel.
I had very nice experience in this hotel. Hotel staff was very nice and cooperative and the food given by them was also good. The thing which I didnt liked about the hotel was that the hotel was located in a congested area. But the best thing about this hotel is its cleanliness and its food offered it was delicious. I would like to recommend this hotel to my friends.
This hotel is one of those who pretend to be good but actually they are one of the worst.First they messed with my booking and refused to give me a room.The manager Mr.Saurav is one of the worst i have met in the industry , he is too rude and never gives out clear picture as to what is happening with the booking.The hotel staff is again racial and more favorable to foreign tourists. The room is just basic.I had to get the bedsheets changed as there were stains on it. The bathroom is old and needs renovation. Breakfast : Just basic things some Indian some continental.The baked beans were too sweet , potatoes were cold , coffee not good , well i would say most of the Indian dishes were cold and did not even taste good.Second day they shifted the breakfast to -1 level because they had some group in the lobby to serve and the breakfast was reduced to half the choices we had first day and again Indian dishes were cold like pur/sabji etc. I never ate at any other restaurant as the prices they are charging are well above a 5 star in the same area.Even the bar is expensive as compared to other hotels.There is a wine shop 5 minutes from the hotel.I asked for ice cubes and it came in such a dirty looking ice box.Wish i could add picture of it here. The whole attitude of the hotel is not good , the staff is not ready to help , only one bell boy to get the luggage so it takes long.Toilets are dirty and need renovation. I never used the swiming pool.You cannot slow down the a.c in the room either on or off and its too noisy. The price they are charging is very high if we compare to the service and quality of everything in the hotel. Would not recommend this hotel to anyone.
i strongly recommend to go for this hotel whoever visit Varanasi, excellently kept room and very good service. I was really impressed. Thanks Ajith
(based on 519 reviews)
Ok so they claim a 4 star... they count 4 too many.... cockroaches in the bathroom...dirty towel and bedding.. a TV where 95% of the Chanells dont work if the you ever get the remote to work that is... and all this at 6000/night... if this is not day light robbery what is?? Dont even bother looking at it...
Recently stayed one night in this hotel, I feel this is a good hotel, have not used WIFI so unable to say about speed, my experience of this hotel is good, in breakfast they have good verities, have not taken lunch / dinner so again unable to say any thing on this as was busy with Darshan and city tour, bathroom / rooms size is OK, over all it's good hotel and centrally located in city
My first room was so overwhelming smelly and mouldy that I felt ill just standing in there. I was moved to another room which didn't smell but was still incredibly dirty, mouldy, and with stained pillows. The food was always luke warm and not appetising. Restaurant staff, with the exception of a few, were disinterested and morose. Front desk staff were unfriendly.
Hotel is located at good place , easy reachability from main popular places , Service was quite slow and staff are not friendly ,Do not expect any thing on time ,be cool and wait for turn . Overall Ok Ok
The bathroom is very small. There is no exhaust fan to remove the steam and water runs across the floor from the shower cubicle. Drinks in the restaurant are extremely expensive ($18AU for a Gordon's gin & tonic) and the service is very slow. The location of the hotel is good.