The worst hotel varuna varanasi I have seen vv bad service hygiene is not there in any room all the rooms stinks one should not go to this property the room service is also not there as we have stayed for two days there no one came to clean our room it is not advisable to book this property
The hotel was very clean. We were very satisfied with the restaurant, which offered a great variety of food that was very tasty. Personnel was friendly and helpfyl any time that we needed information both for the city and the sightseeings.
First off Hotel Varuna is a great little hotel in a quieter part of Varanasi. I was so excited to visit Varanasi, India. Upon arrival we were greeted by the front desk staff they were very professional and very kind. Everything seemed like it was going to be a great vacation. The first day we had heard that the early morning boat ride on the ganges was the thing to do in Varanasi. We inquired about it and they lined everything up for us which was awesome. We met our driver and he was helpful getting us to the boat ride. All seemed well! It wasn't until afterwards we were feeling kind of tired and a little sick due to traveling. We asked if we could cancel the night ceremony part as we were tired from getting up so early this morning. Front desk understood and took care of us. They told me that i should pay the driver in the evening when returned. I agreed and it was fine. When the driver Sanjay returned in the afternoon i asked how much i owed him from this morning. He said 900 rupees which was supposed to be for the whole site seeing day. He had just come back with a full load so i was a little confused as to why we were paid full price despite him only driving us 15 minutes to the Ghats in the morning. I decided not to argue and just be polite about it. I paid him and then he asked about a ride to the airport. I declined as i was hesitate to get screwed over again. I asked the front desk a few moments later how much it would be. They told me it was 280 rupees to the airport which was 45 minutes away. That seemed fair. Again, The next day our driver was the ever so lovely Sanjay. He took us to the buddist temple that the front desk and he recommended and then to the airport. I asked before the temple that it was still 280 rupees for the ride. He agreed. When we arrived at the airport i got out 500 rupees as to give a good tip. He looked at me and said your ride today is 1500 rupees. I looked at him and said you told us 280 rupees. At that point i was done dealing with it and just paid him 1500 rupess for a 45 minute rickshaw ride little steep compared to almost all of india. I paid that much for a 3 hour air conditioned ride for 2 a few days later in northern india. I guess Once a rat always a rat in this life or the next. The hotel would have gotten higher reviews but this problem became an issue. I asked if Sanjay worked for the hotel itself and he said yes. That is why the hotel is getting hit with this review. I also had the dinner plan setup and all of our meals were charged again, my fiancee and I were just tired and at that point just wanted to pay and get out which isn't how you should feel at a hotel. I work in the hotel industry myself and would feel horrible if any of my guests at any of my properties ever felt this way. Also, No one ever told us about the fun club/ bar connect to the hotel. we found this on our own. The security guard Raul was amazing and friendly and very helpful along with all the hotel staff i can't complain about them because in reality they were all awesome people! Just watch out for their rickshaw driver Sanjay he's a sly person.
My last visit to Hotel was in 2015. New addition was Hookah Bar on ground floor, may be disturbing for Ground floor guests.
Otherwise Hotel is fairly good, smiling man at reception. Good room service. Overall 8 / 10. Sarnath is about 12 Kms, Vishwanath Temple & ghats about 3 Kms.
There may be many more good option to stay in Varanasi . Hotel Varuna charged very high but they serve you . Like that they are doing a great favour to you. I am not pleased with my stay at Hotel Varuna .