Without doubt one of the favourite hotels I stayed during my time in VARANASI. Upon arrival we were warmly welcomed my the staff and the Manager(Mr.Abhishek).
The staff was extremely friendly, the Restaurant very flexible(appreciate this) and the staffs deserve a special thanks.We had two great evenings here,which obviously also added up to the experience.
Note,This is not a 4/5 Star hotel or so, but the atmosphere is so special that it really felt like home to me. All respect to the Manager who does a great job here,A true sample of great Hospitality.
I really find this hotel nice and comfortable. Staffs are the key and very helpful . We family enjoyed our time during visit . Abhishek , the manager very kind and sets good example of hospitality .
Everything was good , room , food .
Will visit again .
Select varuna location is good. Rooms are quite big and clean... Staff was lovely.
Breakfast was limited but decent. Toilerties and helpful items are proper. Really its lovely hotel.. They have travel desk also available there with resonable prices.
The hotel is in pathetic maintenance condition. They are short staffed and extremely rude. Bad food and utterly dirty
I accidentally locked my room keys inside at night. The manager point blank denied having a duplicate, refused to do anything to open the room and to top it said he had no alternate arrangement for us till 12 noon the next day till the repairman arrived. He said he doesn't know what we should do!!
Promises to give full refund, but customers have to call repeatedly for their own money back. Moreover, the numbers that they mention in the SMS do not work. Nobody should stay at Treebo hotels anywhere. There are better options. I am fed up of calling them again and again! It is such utter harassment. When they want money, it has to be within one day.. Such beggars! If this is the image of a new-age hotel, I would much rather stay at a motel.