On arrival from the railway station to the hotel the staff was very helpful (otherwise we would have lost in the endless narrow lanes old city of Benaras.)The approach to the hotel is through narrow and not kept clean lanes of old Benaras.One has to go on foot from the main road (approx half a km.). But the hotel staff was very helpful in carrying our luggage from the road head to the hotel. The location of the hotel is ideal for a pilgrimage visit to Varanasi since it is located just on the banks of holy river Ganga and all the important Ghats are very near to the hotel.The rooms were reasonable. However basic necessities such as bucket and mug in the bathroom, door foot mats were missing and provided on demand. House keeping left much to be desired as it was not regular. Fittings in the rooms were not standard that is in one room there was no TV but fridge was provided, whereas in another room no fridge but tv was provided (here no remote control was given hence the tv was useless.)Hence the room rates appeared to be on the higher side considering the quality of rooms. Food was good and reasonable. Service was good. The best part of the stay was provision of local guide by the hotel. The boy was very courteous, punctual and helpful. Overall the stay was good and fruitful. Recommended for stay if one is going on pilgrimage.