1) Hotel was good. 2) There is a issue with the travel guru, after cancelling the extra bed in time no money had been refunded. Hotel was informed well in advance & there was no cancellation charges. Hotel also tried to contact the travel guru with issue but there was no concrete reply. We have the confirmation in writing from the hotel that travel guru booked 4 person but they charged for 5 persons from the customer. Now I am going to file a complaint in the consumer court for the same, as travel guru's customer care is also not reachable.