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1 Person in 1 Room
Room 1:
AdultsAbove 12 years
Children Below 12 years
  • Age(s) of Children
Room 1:
AdultsAbove 12 years
Children Below 12 years
  • Age of Children

Varkala

Sun, 29 Jan – Mon, 30 Jan (1 Night)  |  1 Room  |  1 Guest

The Oceano

Perumkulam, Oceano Cliff Road, South Cliff, Varkala , 695141  |  Show on map

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Sun, 29 Jan - Mon, 30 Jan | 1 Room
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  • 1 Night
  • 1 Person in 1 Room
    Room 1:
    Adults (Above 12 years)
    Children (Below 12 years)
    • Age(s) of Children
    Room 1:
    Adults (Above 12 years)
    Children (Below 12 years)
    • Age of Children

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REVIEWS

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No Reviews Found.
  • Overall Rating

    • 4.0
    • The Oceano

      (based on 85 reviews)

  • TRAVELLER RATING

    • Terrible 6
    • Poor 8
    • Average 12
    • Very Good 31
    • Excellent 29
  • RATING SUMMARY

    • Location
      4.5
    • Sleep Quality
      4.0
    • Rooms
      4.0
    • Service
      4.0
    • Value
      4.0
    • Cleanliness
      4.0

Ups and downs at The oceano Cliff Ups and downs at The oceano Cliff

by JamieAndPhil on January 22, 2017

The Oceano Cliff is picturesque with a pretty garden & with a short walk down the cliff steps to the beach which is nice. Unfortunately we did have a mix up with the rooms on arrival though it was resolved amicably. However, we felt a lot less at home here than most other places we stayed in India; maybe it was the fact we wern't engaged in the Ayurvedic treatment, which is a major feature of this hotel, or that apart from Suneil & Rita who were nice and made an effort with us, the rest of the upper management staff seemed overtired, overworked and disinterested in us. It was okay but not good enough that we would return.

unpleasant management, not good value for the money we paid unpleasant management, not good value for the money we paid

by Heather M on January 16, 2017

We stayed here for the middle four days of our honeymoon with our one year old. I could have sworn I booked a room with air con (I cant find the documents to prove that, so this part of the review is subjective), we were shown to a quite nice room (not as good as the pictures) that was stifling and hot, there was no way we could have let our toddler sleep in there. WE explained to the management that we needed a room with aircon or we'd have to go elsewhere, the manager got very shouty and unpleasant about it, he was very explicit about telling us to like or lump it but no refund would be given if we needed to go elsewhere. We EVENTUALLY got an alternative room with aircon but were told (not in a pleasant way) that we had to pay 682 rupees extra a night for the aircon. The room we ended up with had floor space that was 60% very sharp stones, the management did offer us rugs to cover the stones up with as we had a child with us but it was still a stupid layout for a room. They tried to bill us twice for the room (I'd already paid on line- funny how these mistakes are always in their favour!!) and more than the agreed amount for the aircon, I refused to pay EVEN more than agreed for the aircon which resulted in another unpleasant conversation. We had already paid a lot for the room. I note that another review on here states that no refund was given after service criteria wasn't met, I wish I'd read the review before booking. The staff (not the manager) were very very nice, it is in a great location and the massage was wonderful, food and the pool were good but not amazing. Overall, I'd find somewhere else to stay.....

Nice place but let down by senior management Nice place but let down by senior management

by Alison L on January 16, 2017

Beautiful wood lined breezy room with a balcony opening to the sea. No mosquitoes. The hotel has its own path down the verdant cliff to the beach. Unfortunately the senior staff are somewhat ungracious and even rude. When my room wasn't cleaned by the afternoon I mentioned it at the desk. There was no apology when I returned and it still wasn't done. Instead the staff were blamed and later sent to the room with apologies. I was disappointed and no effort was made to make things better.

Contemptuous Staff Contemptuous Staff

by Leroy R on January 14, 2017

We had a really terrible time at Oceano and found the staff to be, at best, indifferent. The location is ok and the place itself isn't bad but the attitude of the staff and the quality of the food really was absolutely dreadful. To top it off they over charged us on check out and then held our passports hostage until be paid.

Very clean and comfortable Very clean and comfortable

by Liam S on December 27, 2016

My wife and I had a very comfortable stay in the hotel. It was reasonably close to the main part of Varkala (3minutes by tuk tuk- 50 rupees) and it has access to the beach from behind the hotel (The gate is locked in the evenings). The pool is very nice and was quite empty during our stay. The staff are very friendly and very welcoming. There is a wonderful German lady working there who is very kind. Our only negatives would be the following: 1.) There is no A/C. 2.) We had a problem with the water. For the first 10 hours there was no water to have a shower and clean with. After 12 hour journey - we really needed the shower. 3.) Some of the hotel activities are quite expensive. For example - the Christmas eve meal was 2,400 rupees per person. During our night at the beach we had food, alcohol and desert for only 1,500 rupees for two people. 4.) A young German(??) woman who was sitting in the reception area for the Eco was quite rude to my wife. When my wife said that she was from Syria the woman looked shocked and said "interesting". When my wife explained that we live in Dubai she responded, "Dubai is so fake". Maybe this woman address the way she speaks to people if she works in the hotel business. 5.) Currency exchange. I asked about currency exchange and they told me that they could only do it in the evening. As we were checking out at 11am this wasn't very useful for us.

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Demo Trip Wooden loft rooms seemed preferable with balcony.

by JamieAndPhil on January 22, 2017

Demo Trip stay somewhere else

by Heather M on January 16, 2017

Demo Trip ask for ocean front to maximise the seabreeze

by Sheralee08 on December 8, 2016

Demo Trip Loft rooms are not air conditioned but have a fan over the bed and our the most interesting with the best view

by AmeliaBoo on January 3, 2016

Demo Trip Choose balcony with seaview and these are also more quiet.

by piag5105 on December 25, 2015

HOTEL AMENITIES

  • General

  • Multilingual staff
  • Safe Deposit Box
  • Private beach
  • Newspaper
  • Gardens
  • Services

  • Medical services
  • Parking
  • Laundry facilities
  • WIFI
  • Business center
  • Babysitting or child care
  • Airport transportation
  • Gift shops or news-stand
  • Travel counter
  • Luggage storage
  • Wedding services
  • Housekeeping
  • Dining

  • Restaurant
  • Food & Beverages

  • Breakfast Services
  • Activities

  • Full Services Health Spa
  • Library

HOTEL POLICIES

  • Cancellation/ prepayment

    Cancellation and prepayment policies vary according to room type. Please check what room conditions may apply when selecting your room above.

  • The primary guest must be at least 18 years of age to check into this hotel.
  • As per Government regulations, It is mandatory for all guests above 18 years of age to carry a valid photo identity card & address proof at the time of check-in. In case, check-in is denied by the hotel due to lack of required documents, you cannot claim for the refund & the booking will be considered as NO SHOW.
  • Unless mentioned, the tariff does not include charges for optional room services (such as telephone calls, room service, mini bar, snacks, laundry etc). In case, such additional charges are levied by the hotel, we shall not be held responsible for it.
  • In case suitable proof of identification is not presented at check in, the accommodation can be declined to guests posing as a couple. Travelguru.com will not be responsible for any check in declined by the hotel due to the aforesaid reason. ( and shall not be able to process any refund )
  • All hotels charge a compulsory Gala Dinner Supplement on Christmas and New Year's eve. Other special supplements may also be applicable during festival periods such as Dusshera, Diwali etc. Any such charge would have to be cleared directly at the hotel.
  • In case of an increase in the hotel tariff (for example, URS period in Ajmer or Lord Jagannath Rath Yatra in Puri) the customer is liable to pay the difference if the stay period falls during these dates.
  • Travelguru.com will not be responsible for any service issues at the hotel
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