by CHIKKU41 on
Been there couple of years back and so thought to visit again as staying here is like you are staying inside a forest!
But this time (06Nov2020) it was highly disappointing as the reception staff/manager himself started showing attitude while parking our cars inside the property. Later they refused room service also citing covid as reason.
So two things here.
1) They have parking facility outside the gate which is about 200mts down the property. You have to unload everything, go down to park and walk a steep "HILL" back to do check-in! They have drivers but refused to do valet parking!
2) They refused room service and used such a tone that made us check-out immediately. Just couldn't stand the rude behaviour from the reception and restaurant ppl.
Wonder why should anyone visit such a place and spoil a weekend or holiday!! These guys spoiled our weekend bash!
by JamshS on
I liked the location and amneties.But the food was not up to the mark. You feel sort of bored after a while due to lack of activities.Must include lot more entertainment stuff.Plz improve the food and staff
Nice Location inside a natural forest
by VaibhawChandrakar on
Very nice location, courteous staff. They have couple of guided small treks (around an hr long) every day which is very nice. One gets to see waterfall, view point and tea plantation in those treks without any overhead of travel which is a big plus.
Cons: Minimal facilities inside room considering the category of resort. No AC, but it was not needed atleast in Decemeber.
But the awesome location and courteous staff makes up for the all minimal facilities inside room.
Tip:Take some snacks and bottled waters with you, nearest grocery shop is 2-3km away
Beautiful location and resort
by preetisv on
Its worth the money only if seclusion, exclusivity and raw natural beauty appeals to you. Far away in the middle on nothing. Far away from all tourist attractions. However, the locale and resort surroundings are awesome. Food was nice. Rather than a buffet due to low occupancy, it was served as ala carte but numerous options. Staff was polite, courteous and helpful. Due to less occupancy, we were given a free upgrade to a huge room.
Downside, no phone or internet connection, even personal, inside the rooms.
Suggested for romantic couples only.
This is a Hidden Gem
by VinayakR10 on
One of the best Resorts in Kerala. What makes it best is, one deficiently the location + Resort, second the Hospitality, third the amazing food they serve. We went to Banasura Resort as part of the Companies annual Retreat function. We were about 50+ Employees they treated everyone very well. A huge Kudos to Mr. Rajesh & Swapna and the crew for making our retreat so special.