Good hotel even the service of hotel was good.
Wed, 25 Jan – Thu, 26 Jan (1 Night) | 1 Room | 1 Guest
Good hotel even the service of hotel was good.
The receptionist was truly wonderful, always smiling and courteous, could guide us to visit nearby places. The massage center (AyurKendra) rocks!! there is also a recreational center. I would recommend anyone visiting Sultan Batheri to stay at this place & get their money's worth!! apart from this the Xmas buffet dinner & breakfast at the hotel was exceptionally good.
The stay was wonderful in this hotel. Stayed in double suite room it was maintained very well. Service was quick. We tried the food in restaurant n it was tasty.
Hotel is near to bus stand which is good because of all accessibilites. Front look of the hotel was very attractive but considering room cleaness not our expectation. Service was just average.We are very badly affected on food because of non availability of various menu. Food quality also OK.
Starting with the Reception of the Hotel: We happened to book 2 rooms and we made is very clear and precise that the rooms need to be closer to each other. On destination, we found that the rooms were located at different situations. No issues, we could manage to communicate and meet as matter of time. This should be considered as the complaint neither the compliment. I do understand some time (mostly during the peak time) the communication do go mishap. Most important is the room. They were neatly tied and the facilities pointed by the hotel was up-to date. Hence for this I rate 4 out of 5. Quality of the service: They had a service of Ayurveda Massage. we tried contacting them for same, while the person who does massage was not available, hence we could not get any service for massage for the foresaid as it was mentioned on their menus. i consider that as fake. Hotel had organised the larger screen to view the most awaited cricket session and it was a great atmosphere. For this I rate them again 4 out of 5. Swimming pool maintained by the hotel is good again. Service though is bad, but we enjoyed and that what counts the more. It was good. I would also like to add one more thing in Quality of the service. Staff members do not know to speak / communicate English properly. I dont blame them, but at least some feasible language as mostly people might not be from kerala itself. Thirdly Quality of the Dining Options: Food was awesome and thats no doubt. We had Vegetarian Dinner and lunch and it was good. But that washes away when the plates and even glassess stinks. They do not wash it properly. You can smell Fish smell in the glass and plates respectively. Thats yuk indeed! Again the complimentary breakfast was pathetic. They should improve on that. They know they have a good chef, they should not hamper the image of the hotel by providing anything on the complimentary side of the table. Quality of Cleanliness: I found them decent and appreciable. Hence I rate them 4 out of 5. Overall we enjoyed staying here.. Other than few things where the hotel should work out, others were good. I would surely stay on my next visit at the same hotel. First, Instead of Three days weekend and hotel continously getting booked, travel guru's customer officer managed to get two rooms for us. He was patient and very supportive. He used to call continously and was in touch with minute of minute details. I am not aware about his name now, but I thank him from the bottom of my heart. Secondly the options was wide and that became much easier to book. Website was effecient and well progressed. Thanks for the wonderful moment. This would be my only portal for the future travel decision packs. Thanks!
(based on 45 reviews)
You will see the (if I am not wrong) south western part of Kerala from this point called "Lakkidi View Point". For a better view plan to be there by about 6 am and this would be the right season to enjoy
Has a tiny swimming pool and gets crowded fast. Situated in a small lane from the main city road opp to a movie theatre. If there's any good movie, it's hard to drive into the lane with your 4-wheeler. Breakfast is above average. Haven't had other meals. Hot water takes time to come in the bathroom. Double room (non-AC) was big for 2 but not attractive. Noisy because of traffic. Economic if you simply want to stay and main focus is roaming.
Good hotel with best access from city as well as from the bus station Swimming pool is the best compliment but they are not allowed to use in the night cheap and best hotel @ bathery and almost all under one roof. Restaurant was good.
Hotel is located in the centre of the city, good swimming pool. AC and non AC restaurant with variety of foods ,both veg and non veg.ayurvedic centre .staffs are friendly.WiFi facility available , 24 hour hot water available
I went to Hotel Regancy with my family during the summer vacations, late March. It was such a relaxing experience.The staff was friendly and hospitable. The climate was pleasant. The food was awesome. Especially the Jack Fruit upuma . The ambiance was soothing and relaxing. Such a splendid way to get away from busy work life. The rooms are good and recently refurbished which was spectacular. stayed for 2 days and then i went sight seeing the following day.
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