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1 Person in 1 Room
Room 1:
AdultsAbove 12 years
Children Below 12 years
  • Age(s) of Children
Room 1:
AdultsAbove 12 years
Children Below 12 years
  • Age of Children

Jaipur

Fri, 03 Mar – Sat, 04 Mar (1 Night)  |  1 Room  |  1 Guest

Four Points by Sheraton, Jaipur

City Square Vasundhara Colony, South Jaipur, Jaipur , 302018  |  Show on map

Highlights

Amenities

CHOOSE ROOM

Fri, 03 Mar - Sat, 04 Mar | 1 Room
Change Dates  
  • 1 Night
  • 1 Person in 1 Room
    Room 1:
    Adults (Above 12 years)
    Children (Below 12 years)
    • Age(s) of Children
    Room 1:
    Adults (Above 12 years)
    Children (Below 12 years)
    • Age of Children

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REVIEWS

  • Overall Rating

    • 4.8 Excellent  

      (based on 25 reviews)


      100% of our customers
      recommend this hotel

  • AVERAGE GUEST RATING

    • Room Quality 4.8
    • Service Quality 4.5
    • Dining Quality 4.6
    • Cleanliness 4.8

ANKIT from Jaipur, India recommends this hotel Posted:  Room Quality: 5/5 Service Quality: 5/5 Dining Quality: 5/5 Cleanliness: 5/5

very good and refreshing experience during our stay. Surely recommended for stay here. TOO GOOD and FRIENDLY staff, very supportive and homely.

RAJESH from Jaipur, India recommends this hotel Posted:  Room Quality: 5/5 Service Quality: 5/5 Dining Quality: 5/5 Cleanliness: 5/5

It was remarkable experience to stay in this hotel good complimentary breakfast with open Kitchen , location of hotel is well connected with public transport as well Quality of room , service and cleanliness was up to mark but no bath tub in room swimming pool is small garden is also missing

sameer from Jaipur, India recommends this hotel Posted:  Room Quality: 4/5 Service Quality: 5/5 Dining Quality: 4/5 Cleanliness: 5/5

It Was a Value for money... Overall, the hotel was a good option for the budget traveller and for short stays..

Ajay from Jaipur, India recommends this hotel Posted:  Room Quality: 5/5 Service Quality: 2/5 Dining Quality: 5/5 Cleanliness: 5/5

i am not ok with the front desk service..

Davinder from Jaipur, India recommends this hotel Posted:  Room Quality: 5/5 Service Quality: 4/5 Dining Quality: 5/5 Cleanliness: 5/5

As expected, it was a wonderful experience. Overall, staff was friendly and keen to help. Food was good and presented well with lot of options. On the other side, overall area of the hotel is small, so are the room. But a must go place.

  • Overall Rating

    • 4.0
    • Four Points by Sheraton, Jaipur

      (based on 1204 reviews)

  • TRAVELLER RATING

    • Terrible 31
    • Poor 47
    • Average 164
    • Very Good 476
    • Excellent 486
  • RATING SUMMARY

    • Sleep Quality
      4.5
    • Location
      4.0
    • Rooms
      4.5
    • Service
      4.0
    • Value
      4.0
    • Cleanliness
      4.5

Service & attitude needs improvement in some areas Service & attitude needs improvement in some areas

by nikits84 on February 19, 2017

We stayed here for 4 days (3 Nights) during our conference in Jaipur. So let me explain why I have given such rating in detail- 1) After we entered our room after a tiring journey & kept our luggage, there were greeted by glaringly visible multiple dirty stains on the bed linen. (photo attached). The linen was changed immediately after informing about this to housekeeping which was a quick response. 2) It's a standard practice in many hotels nowadays to swipe your credit card at the time of check in as a guarantee. Either the reception staff was unaware that such thing exists or they were aware but didn't bother to ask us for our card. Once we had our dinner in their Eatery restaurant on our first day, we were told to pay the bill in cash immediately. Despite informing them that we are saying for 3 nights & credit card can be swiped as a guaranty, they still insisted to pay by cash. Felt really disgusted & insulting with this but it turned out to be an eye opener. After this we never had any of our lunch or dinner in their restaurant. There is very good Kanha restaurant exactly opposite to the hotel with a fast food restaurant & fine dining restaurant in same building which we tried & found really nice. 3) No free wifi offered & I do understand it might be policy of their hotel but then why are they falsely advertising 'free wifi' as one of their amenities on trip adviser? (Screenshot attached). So I decided to purchase internet but can't do it from my phone or laptop as there are restrictions placed on my room. So I have to go down physically to the reception to purchase the same. On 2nd day when I went to renew the same, there was some flaw in their system so that the person had bypass the system & enable internet individually on all my devices. So much fuss for a simple thing like enabling internet access. I was also told that you can pay at the check out. This is exactly what was expected when we had dinner at their restaurant & what I was asking the restaurant staff to do but they didn't listen & insisted on paying cash. Now for the good things - Hotel is centrally located & pretty close to airport (20 mins). Rooms are spacious & good. The pool is located on the 4th floor & nice seating area near the pool to relax. Also hotel is flanked by Big Bazar in case if you need to buy some grocery. Despite the multiple glitches our overall stay was good (hence not the poor rating) & the staff was very courteous, polite & helpful (hence there is separate rating for the staff- housekeeping staff in particular who stepped up after the initial issue & made stay comfortable).

Obsessed with their Rules! Guest comes secondary... Obsessed with their Rules! Guest comes secondary...

by SomilMittal on February 16, 2017

This is certainly not a premium property, I think they get a lot of discounted charter bookings, and enforce a lot of rules on their guests. You have to write your full name, and room number on every bill, if you order room service. The person refuses to leave until you do so. Be prepared with your ID the next time you order. They had offered me 2 pieces of laundry per day during the stay. I gave 4 pieces in a day, after confirming with the guy who checked me in. The lady while checkout, gave me a long lecture how they cannot allow this, then spoke in length to her boss about it, then another lecture, about how she was doing me a favor by reversing the charges, then 10 more minutes of playing with her computer. The entire checkout process took almost 15 minutes. Most of the time was taken up by her in trying to explain their variety of rules. I asked to speak to the Duty Manager about this, but, he went into hiding. Another example of a typical low end hotel. The rooms are nice, large, and comfortable, but, the service, and the attitude of the staff leaves much to be desired. The training of the personnel in this hotel is focused more on streamlining their internal processes, while ignoring their guest, their customer, and the person who is paying their salaries. Please keep this as a last option, in case you do not find rooms anywhere. And get ready to be explained a multitude of rules at every step.

the food is great and the staff is very positive and polite the food is great and the staff is very positive and polite

by medha2017 on February 14, 2017

The lunch and dinner we had was very well prepared. Chef Arun and his team are doing a marvellous job, especially in light of the competition amongst hotels in Jaipur/Rajasthan to serve you the best cuisine. We really enjoyed the Akhrot (walnut) Halwa, which is a speciality of the hotel, 'exquisite' and a " must try". The courtesy, politeness and positive attitude of all the staff from reception, catering, service and housekeeping is indeed commendable. A young crew who look happy to serve you. Really enjoyed our stay.

My trip to Rajasthan with Travelicious holidays My trip to Rajasthan with Travelicious holidays

by Dharmita G on February 14, 2017

The tour in whole was a great experience and the driver was excellent. The booking was done well and planned well for us. Locations were amazing. The thing you need to improve in is on your tour guides. The hotel reception service was excellent. Service was like A grade.

For Business Stay For Business Stay

by DevanChheda on February 14, 2017

I stayed at Four Point Sheraton for my business tour from Feb 2nd till Feb 5th 2017. The rooms are very spacious & the interior is aslo good. Same goes for the bathroom too. The breakfast spread was aslo good as was the dinner buffet. Only issue in the restaurant was the refilling was not frequently done. Check in & Check our process was smooth. Overall a good experience.

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Demo Trip higher floors give you a better view of the city

by medha2017 on February 14, 2017

Demo Trip View of the city. higher floors and corner suites are better and spacious

by Dharmita G on February 14, 2017

Demo Trip Higher floors tend to be comfortable

by markopolo57 on February 6, 2017

Demo Trip Ask for a room on the western side for the sunsets and novelty value of watching people go about their everyday lives.

by Karen S on January 17, 2017

Demo Trip All rooms are nice

by inspectoranilkumar on December 29, 2016

HOTEL AMENITIES

  • Services

  • Travel counter
  • Concierge
  • Business center
  • Photocopy
  • LCD / Projector
  • Laundry facilities
  • WIFI
  • Wedding services
  • Car Rental
  • Front desk
  • Fax Machine
  • Lounge
  • Wake up service/Alarm clock
  • 24-Hour Front Desk
  • Parking
  • Room service
  • Activities

  • Full Services Health Spa
  • Indoor Pool
  • Gym
  • General

  • Newspaper
  • Health club
  • Indoor Games
  • Conventions
  • Conference Room
  • Steam room
  • Food & Beverages

  • Coffee shop or cafe
  • Outdoors

  • Transportation Service
  • Valet Parking
  • Kids Pool
  • Indoor Parking
  • Swimming pool
  • Outdoor Pool (all year)
  • Safety & Security

  • 24-Hour Security
  • Media & Entertainment

  • Internet Access
  • Telephone
  • Dining

  • Restaurant

HOTEL POLICIES

  • Cancellation/ prepayment

    Cancellation and prepayment policies vary according to room type. Please check what room conditions may apply when selecting your room above.

  • The primary guest must be at least 18 years of age to check into this hotel.
  • As per Government regulations, It is mandatory for all guests above 18 years of age to carry a valid photo identity card & address proof at the time of check-in. In case, check-in is denied by the hotel due to lack of required documents, you cannot claim for the refund & the booking will be considered as NO SHOW.
  • Unless mentioned, the tariff does not include charges for optional room services (such as telephone calls, room service, mini bar, snacks, laundry etc). In case, such additional charges are levied by the hotel, we shall not be held responsible for it.
  • In case suitable proof of identification is not presented at check in, the accommodation can be declined to guests posing as a couple. Travelguru.com will not be responsible for any check in declined by the hotel due to the aforesaid reason. ( and shall not be able to process any refund )
  • All hotels charge a compulsory Gala Dinner Supplement on Christmas and New Year's eve. Other special supplements may also be applicable during festival periods such as Dusshera, Diwali etc. Any such charge would have to be cleared directly at the hotel.
  • In case of an increase in the hotel tariff (for example, URS period in Ajmer or Lord Jagannath Rath Yatra in Puri) the customer is liable to pay the difference if the stay period falls during these dates.
  • Travelguru.com will not be responsible for any service issues at the hotel
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